jwheeler has the most experience with the 12000. His advice is solid. If your service team can't resolve the problem, you must request the issue...
Many of the bigger problems with the KM 12000 and the KM 14000 have been resolved through many hardware and firmware upgrades. Yes, we also had to...
Have your technicians check for and install the latest version of firmware on the printer AND your rip software. Konica Minolta continually update...
We also had two of the KM models C-6085. Upgraded to one 12000 and one 14000. Image placement is the same. Color stability is actually not as good...
Update... We just had the firmware on our 12000 and 14000 updated to version 50. This added some color stability during a single print run. Still...
It appears from your photo you may need some imaging parts. Not all parts that need replacing show obvious signs of wear. Consider posting an...
After printing the first side the fuser is not as hot when the second side comes through. This can cause the second side to have a slightly more...
Hello Michael, we just received an update for our 12000 & 14000. The update appeared to address issues relating to color only. I think the update...
Mark, what version of Fiery are you using?
Two years? Yes you must have been one of the first to have these machines. I’ve spent the last eight months dealing with one new problem after...
Color shifting during runs and a heavy gradient from top to bottom. Nothing consistent enough to get a handle on. We're working with Konica...
We've had a Konica Minolta 12000 and a 14000 for about seven months now. Great printers but not without issues. Anyone else have either of these...
The thin 2” section right after the engine does remove the static that was produced from the imaging process but as the paper continues traveling...
