The tech came in and fixed this issue. Not sure what happened but he tells me it just started working after restarting.... which I had done ......
Have you checked your pressure rollers on the fuser?
The Igen5 locked up while trying to change nvm 5037. I restarted the computer and now I keep getting an error: Waiting for DFE to connect to...
Hi everyone! Thanks for reading this thread. I am running an IGen 5 on a 13 x 20 10 pt cover C1s. We are using this to perfect bind books and we...
The tech replaced all the thermistors and so far the problem is cured! Love this Forum and thanks for taking time to check in!!!! Phylex
Ok we will work on that! I’ll update as soon as we try. Thanks for the help btw
Is it possible the thermistors are faulty and giving a bad heat reading?
Dang, actually we did have an extra bulb in when we switched fuser rollers and both bulbs acting the same. :/ Still baffled.
The bulb idea sound promising. I’ll call the tech to replace it, it’s been in for over 5 million impressions and it’s been close to a year....
We put a new fuser in during the time this started happening, we had the tech triple check everything and make sure the fuser was in good shape...
We shut the machine down for about 45 minutes and were able to run about 40 booklets before it began bubbling again.
I e rotated and flip the paper every possible way with no change. I can’t use the upper tray for this job, it is too small, however I’ve used...
I am running 8 1/2 X 11 80lb gloss stock on gsm 120. I am printing a 5 1/2 X 8 1/2 booklet which we are sending to the finisher. After about ten...
We are not getting an error code, it just shuts down.
I spoke with the tech and they tell me that the fiery is fully updated. I will double check that. The weird thing is that nothing else seems to...
I am running an IGen5 and producing an 11x17 glossy magazine which is also going through our finisher (Bourg stitcher) to make an 8 1/2 x 11...
I have an IGen5. I am using an 80lb gloss cover on a 44 stapled magazine with 60lb stock inside. The sheet size is 11x17 folded down to 8 1/2 x...
What does anyone do about cracking on digital coated paper pamphlets? Even folding with the grain, cracking is severe. There are machines that...
Indeed. Correct again, tech replaced it and running smoothly with #80 coated stock. Thank you a million. Thanks for all you guys for the help too!
And the streaks are back. I am putting in a service call, it does look like the TAB blade is likely the culprit.
