I know exactly what you are talking about. My techs have told me that it is a stray piece of toner/developer that has gotten caught on one of the...
Have your tech check the external heat roll gears; my tech told me that oil build up can be a sign that one (or more) gear is wearing out.
Ooo, ooo, ooo :::raises hand::: I know a preventative trick for this one! We learned it from watching our techs, who are awesome btw. After...
Printing speed on the Igen3 The Igen has to allow more time in the Fuser for heavier stock, but it is not the same speed difference as with...
New CMM I believe they are available for download at the Global Services Network site: www.xrxgsn.com You have to have an account set up by...
Printing black on the Igen We have found a couple things that help to print sharper blacks on the Igen... 1)Making sure the text is coming...