No toner for our Xerox 700

Discussion in 'Xerox Color Laser Printers & Color Copiers' started by Tony Brown, Dec 6, 2009.

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  1. Tony Brown

    Tony Brown New Member

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    We have a real problem, we are down to our last black toner and no supply has been available from Xerox for the past 10 days. Has anyone else had an issue getting hold of toners?
     
  2. AverroesDesign

    AverroesDesign Member

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    Same issue with our DC242 but we got lucky in the end and they finally sent me two of each colour even though they promised to send me 4 blacks
     
  3. Jeff

    Jeff Senior Member

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    We were told at least one color was on backorder the last two months we ordered for our 242 in the US, but they came through within 10 days still so we didn't have any downtime thankfully as that would be a make or break for us. Fingers crossed that whatever supply chain issue is causing this gets worked out quickly. Keep us posted.
     
  4. AverroesDesign

    AverroesDesign Member

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    Jeff here in the UK I was talking to my rep as I am not with a concessionaire and he was telling me they are actually short supplied at present on all consumables, dont know why this is. I have realised Xerox are cutting back on a lot of stuff for example, they only send you out two toners in one box whereas before theyd send two separate boxes. Everything seems to be truncated
     
  5. Jeff

    Jeff Senior Member

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    I'm all for the packaging efficiency -- one thing I remarked when going from canon to xerox is that the packaging (and shipping) was a lot more efficient just looking at it.The canons use these nice white printed oversize boxes with end spacers and then plastic bags inside that and things to pull off the cartridges each time they're inserted. Great design from a design standpoint as probably they are never damaged in there. But it generates a huge pile of trash discarding all that packaging not to mention the extra shipping costs of warehousing all that, etc. I like the fact that the xerox are sent in small, compact, cheap boxes as I see it coming off my bottom line. I haven't had one damaged yet, so I think it's fine. Frankly, I always wondered with canon why they didn't multi-pack the toner cartridges for my machine - it always seemed like they were sending the toners in such nice boxes to justify the price to those few retail customers who didn't have contracts.

    Hope the issues at hand are just transient though as the supply chain in terms of getting needed toner is absolutely critical (goes without saying obviously.) Keep us posted.
     
  6. AverroesDesign

    AverroesDesign Member

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    Yeh, there is defo a nationwide shortage in consumable however i hate the constant lies by Xerox. They keep blaming the couriers for not deliverring yet the couriers (in my case same guy all the time) say they havent even been given anything to deliver.

    But I hope its sorted soon even though ive got a good stock of 2s and 3s in each colours

    Btw Jeff, could you pls have a look at your PM
     
  7. xpquickprint

    xpquickprint Senior Member

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    Does anyone know where xerox, konica, ricoh, and/or canon actually manufacture their toners?
     
  8. Duc

    Duc Member

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    I've been having trouble getting Black toner for the 700 also. We've waited for 2 weeks and pleaded with Xerox customer service to send us a couple, which they did. We just got our 700 in Sept. and it has been a constant problem.
     
  9. copy 7

    copy 7 Member

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  10. short run digital

    short run digital Member

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    We didnt get hit by the original shortage but we are now.

    1 machine just out and the other to follow early next week. Some toners have been delivered but if 1 colour runs out then the other 3 are pretty much pointless :rolleyes:

    Is anyone else having problems again ? Has anyone heard anything from reps, techs etc ?
     
  11. alfachores

    alfachores New Member

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    Hey Jeff,

    I am a wholesale distributor of toner in Canada. I currently have a few sets of Doc 700 toner in stock if you are interested as well drums. we also sell consumables for all xerox models. let me know if you are interested.

    Albert Frankel
    416-219-9515
    albert@beymtrading.com
     
  12. colourworks

    colourworks New Member

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    We've been waiting 3 weeks with no answer as to when it'll be in. Thank god we had a lot on hand but now we are almost out. Not impressed by this. No one knows why which i find strange. Sell a machine but you can't supplies
     
  13. alfachores

    alfachores New Member

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    Hey there,

    I have stock on the toners and drums for the Xerox 700. Give me a call to discuss.
    416-219-9515
    Albert
     
  14. colourworks

    colourworks New Member

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    What's the cost?
     
  15. alfachores

    alfachores New Member

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    gimme a call to discuss. 416-219-9515
     
  16. Xentair

    Xentair Member

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    This is a very rare occurrence, but if you get short there are other options available to you. You can find all of our products on the links below. This will certainly keep you up and running. We can offer you free advice, no hard sell, just friendly staff who want to help.

    Xerox® DocuColor™ 240 250 toner, drums, fusers and parts - http://www.xentair.com/categories/Machine-Menu/DocuColor%E2%84%A2/240-%252d-250/

    Xerox® DocuColor™ 700 or 700i toner, drums, fusers and parts - http://www.xentair.com/categories/Machine-Menu/DocuColor%E2%84%A2/700-%252d-700i/
     

  17. ctamez

    ctamez Member

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    Toner and parts for the DC700

    If you are looking for toners or parts for these Xerox machines you can contact Chris Tamez at D&R Products in CO. 1-800-494-5969, ctamez@dandrproducts.com . We have very competitive pricing and excellent customer service. I look forward to hearing from you and have a great day!

    Chris
     
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