hp indigo 5000 bid engage wizard fail

Discussion in 'HP Indigo Digital Presses' started by Sergio Serge, Jan 29, 2020.

  1. Sergio Serge

    Sergio Serge Member

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    nj
    hello everyone i am trying to run wizard for bid engage adjustment it fail and give me the error message in the pictures attached
    the machine print all CMYK fine and does'e the color adjustment fine
    but why it fail to print the bid engage the message it show does'e not make any sense
    first picture show that the black ink is installed fine and print fine
     

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    Last edited: Jan 29, 2020
  2. krukov

    krukov Member

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    What press SW are you using? Why you have yellow on 1st place? And when exactly error is showing up?
     
  3. Sergio Serge

    Sergio Serge Member

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    Location:
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    V7.4.5
    position 2 have problem with bid engage so i switch to position 1
    the question is way it give me error message about black color when i try to print bid engage ?
     
  4. krukov

    krukov Member

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    Check in Press config format RAID at next startup. Many times it helps for stupid error.
     
  5. Sergio Serge

    Sergio Serge Member

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    Location:
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    when the machine start it show no error in the software start
    how to check the raid at startup?
     

  6. krukov

    krukov Member

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    Go to Press config and find it.
     
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