Ghosting/drop shadow on iGen5

Discussion in 'Xerox iGen3, iGen4, & iGen5 Digital Presses' started by flangmasterj, Jun 6, 2018.

  1. flangmasterj

    flangmasterj Member

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    Hi team, I'm having a ghosting issue on a job (see attached image). I'm getting an undesired drop shadow effect on some text (at the top of the 'VTNZ') that is on top of a flat colour. Any suggestions on how to remedy this?

    [​IMG]
     
    flangmasterj, Jun 6, 2018
    #1
  2. flangmasterj

    flangmasterj Member

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    You may have to step back from your monitor to see it.
     
    flangmasterj, Jun 6, 2018
    #2
  3. peels

    peels tree killer :)

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    I see it. is the shadow on the trailing side of the letters?

    Seems like a residual charge type of thing? Any advice I have would be grasping at straws i think.... belt...preclean charger.... try running in EIP mode. see if it changes... flip the image 180 weird one
     
    peels, Jun 7, 2018
    #3
  4. Milo Wilson

    Milo Wilson Senior Member

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    IOI setup?
     
    Milo Wilson, Jun 7, 2018
    #4
  5. Neess

    Neess Senior Member

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    clean the magenta laser glass, ive seen this a few times, only happens to magenta due to its placement over the fuser, maybe the fuserexhaust is not working probally
     
    Neess, Jun 8, 2018
    #5
  6. flangmasterj

    flangmasterj Member

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    Cheers guys. Tried Enhanced Image Permanence mode to no avail. IOI setups had no effect. Neess I'll try cleaning the glass and come back with my result.
     
    flangmasterj, Jun 10, 2018
    #6

  8. flangmasterj

    flangmasterj Member

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    Turned out to be the donor roll speed. The technician slowed them down and the issue was resolved.
     
    flangmasterj, Aug 6, 2018
    #7
    peels likes this.
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