OKI C9650n not printing color

Discussion in 'Other Color Laser Printers & Color Copiers' started by mtic, Apr 24, 2017.

  1. mtic

    mtic New Member

    Joined:
    Apr 2017
    Messages:
    2
    Location:
    US
    I have a Oki c9650n with new CMYK drums and toner cartridges installed. The toner levels are detected and show at 100%. When I print a demo page from the panel, the output is monochrome. What could be keeping it from printing in color?
     
  2. mtic

    mtic New Member

    Joined:
    Apr 2017
    Messages:
    2
    Location:
    US
    It looks like the firmware was updated to a monochrome only mode. I was able to revert it back to full color mode, so all is well.
     
Loading...