Do you have Adobe Acrobat Professional? If so, try saving one of the pages with the blue background issue as a PDF. Open in Acrobat Pro and use...
You most likely have the "print backgrounds" box checked. Scroll down to the bottom (expand the options if necessary) and uncheck the box. See...
Did you scan the old leaflets and send him that file? If so, the process of scanning a previously created piece creates a moire pattern, causing...
Looks like KM just released a series of updates that are supposed to address the issues you're having. Maybe reach out to your service manager to...
That's rough! Paying more only to get the same problem?!? Ouch. We probably could have switched to the C4080 if we did it early on, but we've had...
The disappointing part is that we have a C6085 that we love, no color shifting issues. Our color work started to grow, so we needed a 2nd unit....
Yes, they've done firmware updates, probably some DIP switches too. We've had a local color specialist out, who then pushed it up to a regional...
I'm commenting just to follow and hopefully see some resolution or advice from others. We have a Konica C7090 and have exactly the same issues...
Pitstop is a good suggestion by @Locia, but I'm assuming you don't have pitstop, or else you wouldn't be asking. If you have acrobat pro, you can...
BTW, I should point out that while you have a 65ppm machine from Konica, and 55ppm from Lanier/Ricoh and you said you wanted a faster...
Which interface of those two machines do you prefer? Which vendor provides better service? If you like the Konica, you'll want to upgrade to the...
Post an image of what is happening to help us understand what is happening.
That doesn't sound normal for either model of a Fiery controller. Even though the machine is brand new to you, they were built months or even...
There is a significant price difference to upgrade the controllers which is why most people avoid it, but it's definitely worth it if you do a lot...
The class of the Fiery you got for each unit makes a huge difference. On the C6085, did you get the IC-313 or the IC-315? For your C7090, did you...
