Xpe 10-3135, 10-3146

I have removed the pressure roller, checked all connections, rotated the gears and still have the fault. The donor roll cam fault I have no clue. Any thoughts?

 

hmm never heard of that one.. dont know where the motor for donor roll is. but could try reseating connectors..? Next time I open it up ill see I can think of anything... :/

 

It took 2 tries but the did the trick. Thanks,

 

There are two cam motors. Both are on the rear plate. The upper left one cams in the fuser roll, external rolls and donor/meter roll assembly. The bottom right cams in the pressure roll. If any of the contact arcs are to tight one or the other motors can stall. Each motor also has two sensors that detect a flag on the shaft - check these are clean and in position

 

Thanks Mark, we had located them and did confirm they were making good contact and were secure.