Xerox iGen 150 error code XPE-10-3112

Discussion in 'Xerox iGen3, iGen4, & iGen5 Digital Presses' started by bigbad66, Apr 14, 2015.

  1. bigbad66

    bigbad66 Member

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    Xerox support said lamps need reset. Anyone familiar with this process?
     
  2. Eric.Albion

    Eric.Albion Member

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  3. bigbad66

    bigbad66 Member

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    Xerox tech said shut down and restart until print engine comes up.
     
  4. bigbad66

    bigbad66 Member

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    I believe the tech was keeping me occupied till he arrives. 4th restart with error still there.
     
  5. bigbad66

    bigbad66 Member

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    Walk through diagnostics an reset lamps. Error cleared. Tech still stopping in. Will update when he finds out what issue is.
     

  6. iGentleman

    iGentleman Member

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    For S&G's, here is the "official definition" and initial actions:

    XPE-10-3112 Fuser AC Line Voltage Out of Range in Print
    2FSC PWB (the FSC printed wire board on Panel 11A Area) declared that the AC Voltage is out of range in Print (above 254VAC or below 179VAC).
    Initial Actions
    NOTE:
    The Step Down Voltage measurement is 14.5VAC +/-.6VAC
    •Ensure that Figure 5Fuser AC Power Circuit Breaker (Figure 5CB103) is switched on.
    •Check the gap between the Thermostats and the Heater Rolls:
    –Fuser Roll ADJ 10.5
    –External Roll 1 ADJ 10.6
    –External Roll 2 ADJ 10.23
    –Pressure Roll ADJ 10.25
    –Metering Roll ADJ 10.8
    •Check for wear or damage to the Heater Rolls
    •Check the Heater Thermistors and the Thermostats for wear or contamination
    •Ensure that the Thermistors are in contact with Heater Rolls
    •Check the connectors and wires to the Heater Roll Thermistors for damage
    NOTE:
    Thermostats may reset when troubleshooting, causing +24VDC to become available.
     
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