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mcmaster

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Joined
2011
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8
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Hamilton Canada
Waiting here for a service call. Just wondering, can someone
answer me a question. I am getting an error code xpe-09-1100.
What's causing it? I'm on an iGen3

thanks, Don
 
Cycle Up Convergence Timed Out.

Did you reset? Does it happen over & over?

I would power down/power up and try again.
 
    • What was the last thing done before the error?

    Run a dc0951
     
    McMaster-

    Welcome to the forum! That fault code is sometimes caused by a scorotron not being seated correctly, or the PR Module not being seated properly, or even sometimes a dirty Transfer or Detack Dicorotron. In some cases for me its been a dirty MOB & ETAC sensor.

    I'd suggest the same as Stiv as well. Do some cleaning...try printing. If you don't have any luck, shut it down and reboot.

    I hope to hear a happy ending.
    Solomon
     
    thanks so much, we id'd the issue area with 951. dirty e-tak sensor.
    the other dude cleaned and away it went.
     
    Glad we could help and thanks for posting the resolution.

    Check out the other thread of iGen errors. Lot's of good info.
     
    • McMaster-

    Are you an Emcee, or is McMaster the last name? Just curious.

    The thread Stiv mentioned is this one.... http://www.colorprintingforum.com/xerox-iGen/wiki-fault-codes-4570.html

    Please add to it! Tell us about YOUR OWN experiences with fault codes, any tips or tricks, work-arounds and resolutions. Its become a combo of user experience & info we've milked from our Techs. I haven't found a resource like it yet.
     
    Any time that you get repeated 09-1100 faults run your DC951 that will tell you where your problem is.
     
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