igen down for 2 days !!!!!!!

original call was for a shorted out duplex motor....it shorted out and took out a couple of boards in the back...tech started fixing this machine at noon(call was placed at 830am) on weds.....worked till 530pm ..had some parts shipped over nite and is back today ...still not pushing paper...good thing we are a little slow this time of year....We only have 40 and counting jobs backed up

 

Xerox IGEN3 and Fiery Digital front end
2006 Xerox IGEN3 and Fiery Digital front end



Impression Counts:
Color= 15,044,600
Black=1,765,000
Large Prints Color 14,511,800
Extra Large Prints color 36,600

located CA. USA

Installation, training available

Shipping worldwide

$15,000 Yes only $15,000 takes it


Also I have a igen 4 for sale

Terry Mc Vittie
813-949-7397 Ph.
813-398-5141
terrymcv@gmail.com
www.equipment-exchange.net

 

damn Igen still down.... another part over nited to us this morning...******* wrong part in the box!!! I knew it when I seen it was a xerox return tag on the box. Oh the joy of running one side at a time

 

What is the reaction from the Higher Ups like when you are down for that long? Are they understanding or is it "The sky is falling" mentality?

 

I have been there more times than I care to admit.

It WAS useful once, though... ON a 15,000 sheet job:

art approved, then data had problem, so had to wait...side one variable personalized. side two, static art only. I saved myself working the weekend by running backs first.

got lots of weird looks when I got the job done two days early LOL

Ive found that its not much slower-unless a thick card stock you have to stop and unload alot....

 

Back up and running with the right part installed at 9am today !!!!On friday we had to run variable data job one side at a time...pain in the *** finding the name in the file when the Igen jams.
We are a small shop..4 full timers. The boss/owner,boss wife, me (bosses brother) and one other slave. We take it in stride and use it as ammo when it is time to re-negotiate the lease......