help. 10-3112 then 10-5009.

SOLVED:

fuser thermostat was bad. AND was out of whack, because the bracket lost a screw. THEN correct spacing for thermo was off. It should be 2.5 MM. that was final solution it appears. we think screw coming out, and odd values finally ruined the thermo, which tested bad.


been a long few weeks.

went from doing zilch, to running around the clock, just b&w. Learning to manage a busy printer as I go.... parts, and maintenance are new to me, running solidly.

So I have had to train someone to run it in my absence, shes done well. Taught her the intrusive fuser lamps trick.

well. she fought gallantly against the 10-3112(ac voltage error) all night, every 5 minutes(per the fault list) I feel bad for her. so when I came in today, Saturday....I decided to do some fuser cleaning/maintenance. didnt see anything bad...filth... toner... cleaned thermistors. which arent really old.

10-3112 came back after 300 pages. I decided to swap with my spare ready-built fuser....which was in a new place from where I put it. and one of the ends looked funny. well, someone came in and stole a table. and they dropped it. and the lamp is blown.

put original fuser(that was working sporadically)

now I get 10-5009 IMMEDIATELY.

i have no spare lamp. kissing whole weekend goodbye lol

i see the two threads about both errors, but hasnt helped me as of yet.... and any thoughts from the igen crew appreciated.

 

Did you check Fuser Interlock switch. It may have tripped. See attachment. Angel

 

Did you check your breakers above the 10b area? I had this once and it was because CB-103 had tripped.

 

yeah breakers fine, i occasionally trip that one.

new fuser lamp in, then the 5009 cleared finally!. then ran for 10 minutes, and the 3112 returned. reset...running again. I expect again it in 5 minutes.

thermistor? tech here...struggling. well look into the drawer interlock

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bonus points if anyone has ideas:

my DocuPrint 180 is dying as well. its not oiling, thus toner sticking, paper wraps the fuser. theres oil. it just isnt getting to the donor. Suspect metering roller isn't turning.

it s a shitty monday.

 

I replaced the interlock. no joy.

 

Any more details on the description for 10-3112? With it happening every 5 minutes I'm thinking it may be something with the heat donor roll lamp(s) arcing or shorting when they try to maintain temperature.

 

OK, mentioned that to my tech...

10-3112 is AC voltage out of range.

I just replaced heat roller thermistors. NOW, have 10-5009 error, and will not run at all.

 

http://www.colorprintingforum.com/xerox-iGen/xpe-10-3112-a-6321.html

Only other thing I can think of is to look over all of the wires running through the fuser area, make sure all the connectors are seated properly, no worn out insulation anywhere, nothing bent, kinked, ripped...

Prayer...

 

It can be a number of things. There's a relay behind the output module that could have failed, faulty FSC, bad thermostat or thermistor.

 

Also the thermistor on x rollers will cause problems from build up. I will wipe them off with my scotch bright pad .

 

new relay... new FSC... we went to the diagrams, then tech found our in house electronics guy...

traced it to the temperature probe(?) on the fuser. not those thermistors(which I replaced all of them just to eliminate). It failed a continuity test. explains the sporadic, followed by constant failure behavior

hes on his way North to meet someone to pick one up. now those "prayers" cargopantsman. lol lost 3 days now, with the weekend.

 

replaced that (probe) thermostat

and were clickin.

 

edit:

10-3112 is back, during print.

but... had a screw fall out of bracket that holds that thermo in. stuck between roller and web. gouged the heat roller. a bit left of the probe.

not sure what theyre gonna do. I'm getting more and more screwed every day feel a bit bad for my tech...hes drowning.

both my printers down for 2+ days now. anyone on here with docu-print experience? nearby? want a steak dinner? LOL

 

got a second tech coming in for backup this morning.

wish me luck folks. Ill be curled up in the fetal position and crying.... on a pallet if you need me.

lol edit: its running. that probe(thermostat) was out of whack. crooked, and WAY off on his spacing. should be 2.5mm.

 

Is this probe you speak of that dime sized thingumbob that hovers over the fuser roller?

 

precisely.

it was yellow. and tested bad. also, connector disintegrated in my hand.

running now, but it fought me. PR Belt. transfer detack wires....another fuser roller. and finally.... I hope this is it.

 

revisiting this, i have a question.


the new eternal heat rollers I put in ended up being caked, either due to the error i have in my other thread today, or just foul paper setting and high coverage. so I went to scrape them, and its gouging them. the old ones were no problem, I would scrape them all the time.

what gives? have heat rollers changed material? they were ceramic coated....or did I get wrong ones? lol

 

What are you using to scrape them?

There were two kinds of external heat rolls, smooth and rough. Smooth isn't used anymore.

 

well theres the answer then.

use a razor blade. ive done so for years. those days are over apparently

 

You can still used a razor blade but you have to be careful. I still do on my presses if its really bad.

Xerox always recommended using scotch brite pads (but they aren't great if its REALLY caked on)