Filling in White Text???

peels

peels

tree killer :)
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southeast iowa, usa
new one on me...

PDF from client looks totally fine from my work pc.... Purple rectangle with white text inside....

as soon as I Send file to freeflow, WHAM the white text gets filled in...so it becomes a white outline text... Even just looking at it on preview...no options (that I understand) fix it.

Guessing it is the client's font?
 
If you are using FreeFlow, try turning Enhanced Edges on/off and/or Anti-Alias on/off and every combination of on/off.
 
    • two fixes: flatten the file...and the better one: client sent pdf with new font :)
     
    I would try to print it as image, when you have set up your settings with the igen3 driver in adobe try press advanced and set a flag in print as image.

    Or do like peels says, flatten.
     
    The white type has a transparency set to it so it prints as white? That's messed up.
     
    my post was saying what we did to fix it. Both flattening, and new font fixed it. I don't understand how the front end (freeflow) even previews it that way.....

    Dont see a "print as image" option. though it sounds familiar.

    wait...one I considered changing was under system preferences\font site policy. check box for "use substitute font" is checked....maybe Igen freeflow does not recognize font, on substituted a solid one? and "courier" was chosen as the substitute

    hmmm...font in question looks like courier too :) Im trying it unchecked really quick. has to reboot.
     
    okay, nope, that wasnt it....
     
    Just Rasterize the file and print it. Simple guaranteed fix.
    I dont know Freeflow, if it was Fiery or Creo i would have a ton of answers to this.
     
    Print as image usually help with transperancy problems. You find it in acrobat proffesional when you want to submit your print job, you choose options to open the print driver, but click advanced to activate print as image.
     
    The print as image is an option in Acrobat's print menu, so unless you are printing to the iGen directly this will not work. I cannot print to the iGen unless I use some form of a Hot Folder that FreeFlow pulls from. Do you guys have another set-up that you print directly to the iGen?
    You could export or save as a TIF, from Acrobat, @say 600 dpi and then open that in PhotoShop and save as a PDF, but then why wouldn't you just open the PDF into PhotoShop @600 dpi rasterizing it directly?
    If you have Acrobat with PitStop installed you could convert the type to paths or outlines. I guess you could even open the PDF into Illustrator and do the same conversion.
    I would like to get my hands on the original PDF. Care to upload it?
     
    I Drop files in network hot folder..

    see what you think...

    I have printed them fine, but still curious....

    note: we have issues with this company from time to time. Their setup is usually for offset, then I get to run the smaller quantity jobs that aren't a good fit for offset..

    I see nothing inside the font.
     

    Attachments

    The purple inside of the type is there and it is set to overprint.

    The same type is overlaying each other. One has an outline white and the other is filled with purple that is set to overprint the purple box.

    You have been screwed by your client. Always have your Acrobat pref set to always show overprint preview. It is under the page display pref.
     
    Beautiful. thanks!

    Ive got more time in personalization, still learning much about adobe.
     
    Wanted to provide visuals.

    Pic 1 shows the top layer Stroked type as 0,0,0,0 set to Knock-Out.
    Pic 2 shows the bottom layer Filled type set to 0,0,0,0 set to Overprint.
    Pic 3 I have changed the Filled type to Knock Out.
    Pic 4 shows where to set the Overprint pref in Acrobat 9. This has burned me more times than I can say. I always have it on.
     

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    your screen shot of the menu, overprint, always on...that's exactly what I did. Again, thanks.
     
    • Peels the font was probably set to a white overprint with a stroke that was set normally. Obviously you can not overprint white. So when the rip sees it it drops off but the stroke remains because the stroke is not overprinting. If you have acrobat Pro. Go to advanced-Print Production-Output preview. Make sure your simulate overprint button is checked this will show you how the file will print. Toggle the overprint preview on and off and see if the font appears and disappears. If it disappears with simulate overprinting on then the white is set to overprint and will fall off. This is what it sounds like is going on with your file.

    peels said:
    okay, nope, that wasnt it....
    Click to expand...
     
    excellent, thanks
     
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