If you are using FreeFlow, try turning Enhanced Edges on/off and/or Anti-Alias on/off and every combination of on/off.
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new one on me...
PDF from client looks totally fine from my work pc.... Purple rectangle with white text inside....
as soon as I Send file to freeflow, WHAM the white text gets filled in...so it becomes a white outline text... Even just looking at it on preview...no options (that I understand) fix it.
Guessing it is the client's font?
If you are using FreeFlow, try turning Enhanced Edges on/off and/or Anti-Alias on/off and every combination of on/off.
two fixes: flatten the file...and the better one: client sent pdf with new font![]()
I would try to print it as image, when you have set up your settings with the igen3 driver in adobe try press advanced and set a flag in print as image.
Or do like peels says, flatten.
The white type has a transparency set to it so it prints as white? That's messed up.
my post was saying what we did to fix it. Both flattening, and new font fixed it. I don't understand how the front end (freeflow) even previews it that way.....
Dont see a "print as image" option. though it sounds familiar.
wait...one I considered changing was under system preferences\font site policy. check box for "use substitute font" is checked....maybe Igen freeflow does not recognize font, on substituted a solid one? and "courier" was chosen as the substitute
hmmm...font in question looks like courier tooIm trying it unchecked really quick. has to reboot.
okay, nope, that wasnt it....
Just Rasterize the file and print it. Simple guaranteed fix.
I dont know Freeflow, if it was Fiery or Creo i would have a ton of answers to this.
Print as image usually help with transperancy problems. You find it in acrobat proffesional when you want to submit your print job, you choose options to open the print driver, but click advanced to activate print as image.
The print as image is an option in Acrobat's print menu, so unless you are printing to the iGen directly this will not work. I cannot print to the iGen unless I use some form of a Hot Folder that FreeFlow pulls from. Do you guys have another set-up that you print directly to the iGen?
You could export or save as a TIF, from Acrobat, @say 600 dpi and then open that in PhotoShop and save as a PDF, but then why wouldn't you just open the PDF into PhotoShop @600 dpi rasterizing it directly?
If you have Acrobat with PitStop installed you could convert the type to paths or outlines. I guess you could even open the PDF into Illustrator and do the same conversion.
I would like to get my hands on the original PDF. Care to upload it?