Fault

Fault Code XPE-09-4284
Got it yesterday....tech out....allegedly fixed
Back today....ideas?
iGen4

 

not sure what that one is...what did the tech say was the problem? is there any more info at the igen on the fault?...usualy there is a descriptionn in administration


quick link to codes but yours has no info
http://www.support.xerox.com/suppor...html?associatedProduct=xerox-docusp-for-igen3

 

The book says Black Mag Roll Motor straining to rotate. Not exactly sure what the tech did, but it was fixed and ran several hours and all of a sudden, there it is again. Gotta love these machines......we also have a CP1000 and now it's saying the yellow toner is empty even when a new one is in. It's almost like the iGen and the 1000 are talking....maybe I'll figure out a new fault code that says turn off machine and go home....lol

 

I feel your pain,nothing is more frustrating then a call back for the same problem...well.... it is more frustrating when xerox tells you there are no techs available today!!!!!!!!!!!!!!

 

Schweem:
On the CP1000 you are able to get new toner motors, we changed a lot of the old until they made new ones, ask your tech.

 

schweem. printers do that. I GUARANTEE it. I operate 3 of them. never fails I get the 3rd one going, the first two die. 3rd one dies when fixing the first. Its vicious cycle. BUt Ive developed a fantastic vocabulary of profanity to cope.

cheers.

 

2 techs here now....on the 1000 replacing the toner motors...on Genny chasing the problem....was black toner mag roller....fixed and then yellow....magenta...
No problem....it's Friday and I have a porterhouse and bottle of cab waiting at home.....warming up down there Peels (from your northern neighbor)?

 

NICE!

yes, it is warming up. Suns out, and sneaking up on 40! Printers run so much better when the humidity isn't that of Death Valley.

Plus, even better, Im taking family on a Caribbean cruise Starting end of next week.

 

Enjoy....no fault codes....and you're not responsible for engine checks...I hope anyway