EMERGENCY: Stacker plain, old dead.

Discussion in 'Xerox iGen3, iGen4, & iGen5 Digital Presses' started by kiaelise, Apr 9, 2015.

  1. kiaelise

    kiaelise Senior Member

    Joined:
    Nov 2014
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    Location:
    Cherry Hill, NJ
    The stacker lost power mid print and it is absolutely dead. Igen press interface even lost connection to it. If it were communication the stacker would hae power correct?

    Doesn't show stacker even exists. Milo was JUST out hear yesterday for a seperate issue and now this :(

    I wish it would have broken yesterday. Argh. We are dead in the water.
     
  2. MarkD

    MarkD Senior Member

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    Location:
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    First things first. Is there power to the stacker ie has anyone turned off or dislodged the wall socket

    Could be Triple Power Supply failed. If you have two feeders you can disable Feeder 2 and rob the power supply out of that to "get you going". This would take an engineer to sort as you need to reconfigure in XSMU
     
  3. kiaelise

    kiaelise Senior Member

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    Location:
    Cherry Hill, NJ
    Yes, we went through the motions. The power supply leds don't come on at all.

    So how could I "rob" the power? Is the power supply the same? Could I swap the unit?
     
  4. MarkD

    MarkD Senior Member

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    Location:
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    The PS are the same so can be swapped. The feeder PS is behing the left hand rear cover. The stacker PS is underneath the turn baffles and reg transport. Access is from the back or the side.

    Deactivating Feeder 2 requires someone who is familiar with XMSU else you could have a dead iGen on your hands
     

  5. kiaelise

    kiaelise Senior Member

    Joined:
    Nov 2014
    Messages:
    67
    Location:
    Cherry Hill, NJ
    I pulled the power supply out of A2 feeder. No need for "deactivating". When a module is not powered on the iGen 4, the module deactivates and it reconfigures itself automatically. But I am familiar with the XMSU, when you said "engineer" I thought there was something I was missing.
     
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