Xerox Workcentre 7830 metered mode to sold mode

Discussion in 'Xerox Color Laser Printers & Color Copiers' started by houly, Oct 1, 2016.

  1. houly

    houly New Member

    Joined:
    Oct 2016
    Messages:
    2
    Location:
    France
    Hello all
    here is my problem :
    I just bought a Xerox 7830 (second-hand) and the precedent owner had the pagepack subscription, so the machine is in metered mode. the counter is still activated and Xerox confirmed me that the pagepack is finished and no technical support... Xerox reply me that the only way to access a technician help is to pay 980$ for technician coming.... !!!

    how can I do to change the mode of my 7830 ? I know that there are NVM code that probably fix it but I didn't know it... could you please help me ?!

    Thanks for your help
     
  2. InterfaceP

    InterfaceP Senior Member

    Joined:
    Sep 2013
    Messages:
    189
    Location:
    Dallas, TX
    Buy metered Toner. On most units you need to enter a key to change it. See if you can just buy the key and I can walk you through it.
     
  3. houly

    houly New Member

    Joined:
    Oct 2016
    Messages:
    2
    Location:
    France
    Hello InterfaceP,
    Thanks a lot for your reply. Well, I just want to know if at the end of the count down my copier still work (with "normal" toner) or does it block and ask me a new code ?

    What do you mean by buy the key ? how I can do ?

    regards
     
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