Docucolor 252 Printing all blue (Cyan)....please help

I have a docucolor 252 that just started printing all blue on the whole page, when I am running blank pages, 3 are coming white and the other 3 blue on almost 75% of the sheet, white on top, changed drum and fuser, still doing the same any advise???

 

get an engineer..

i know it sounds short but you really should have a contract on these type of machines if not it could cost quite a bit.

 

You dont have DocuCare Manual ?

 

I downloaded the full manual, but couldn't find a description for the problem

 

I've had this, call an engineer it was a simple fix.

 

ok, i think this is caused by the dev dropping below 6 - 10%, have you been printing big solids of cyan?? a new drum should do the fix, but you may need an engineer to reset the machine.. Thats what it was on my km anyway

 

if it is a dev issue...

Have not experienced this. But if it is an issue with the developer, I imagine you'd have to get a developer kit (foil pouch of cyan developer for the 252), pull that drum, pull the developer assembly, take off the black cover which is held on by a couple screws, clean out the old developer and then evenly pour in the new developer.

 

Did you by any chance have your problem fixed?
I am having the same problem with my xerox 252.
Please advise.