Unable to do scan to email with Office 365

Discussion in 'Konica Minolta Color Laser Printers & Copiers' started by SmlBiz, Jul 16, 2015.

  1. SmlBiz

    SmlBiz New Member

    Joined:
    Jul 2015
    Messages:
    1
    Location:
    USA
    I have a customer with a Bizhub C35. He's been doing scan to email to his Office 365 address using an onsite Linux server with SMTP.

    He's getting rid of the Linux server and wants to use one of his new VMs running Windows Server 2012 R2. The SMTP service has been setup on it and tested successfully by dropping a properly formatted text file into C:\inetpub\mailroot\Pickup. He receives every test email sent that way.

    I've then configured the C35 to go either directly to O365 or through the new SMTP service on the Windows server. Neither way works. He doesn't get an error on the C35 but he never gets the email. And I haven't seen anything in any of the mailroot subfolders either.

    So if anyone knows how to properly configure a C35 or similar model to be able to do scan to O365 email I'd like to know how you did it.

    Thanks,
    Jonathan
     
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