Ink Smears with Minolta 2300W Magicolor

Discussion in 'Konica Minolta Color Laser Printers & Copiers' started by elisabetk, Apr 8, 2009.

  1. elisabetk

    elisabetk New Member

    Joined:
    Apr 2009
    Messages:
    1
    Location:
    Massachusetts
    Recently my pages started printing with magenta smears down the page. I ran a bunch of pages through thinking it would wear off, but instead the smear grew wider and wider across the page. The ink cartridges are all full and the drum life is at 50%.

    Any suggestions for which part to check/clean and how to do it would be appreciated. I am helping a friend with her wedding invitations SOON and need this to be fixed, as inexpensively as possible.

    Thanks for any help!
     
  2. sdicaprio

    sdicaprio Member

    Joined:
    Jul 2009
    Messages:
    13
    Location:
    Southern NH, USA
    You get a 3 year warranty with the product, when did you get it?
    You can call the 1800 number for printer support if you still have the warranty. Check it out.
     
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