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  1. #21
    Join Date
    May 2009
    Location
    kansas
    Posts
    2

    Quote Originally Posted by daveinli View Post
    We have 2 bizhub 6500's used in full blown print production. At first we had service through a private company DPI and could not register, print, or basically complete a job without having one of their techs on site. After we threw them out we went direct with Konica Minolta service and they brought the machines up to par where we at least starting making back our investment. As of now i have gotten rid of the service contract 100% and service myself on a regular basis (no more click charges). i found a field service manual, parts, etc.. Since i have been servicing machine, production has never been higher, and quality has been much better. One you understand how the machine operates from tray to finisher, you will see not much can really go wrong. PM kits are a must, Drum changes are a must, and corona wires must be cleaned weekly. when you get streaks on a job, check corona wires first. if you see a dot on a job in a certain area it is probably a drum unit, and after inspecting drum you usually see the mark causing the problem. if you get some very bad results and all else seems good, check fusing unit, the belt can go bad from long runs due to excessive heat (very expensive belt). color adjustments are easy, just use a sheet printed a few weeks ago and compare to what you have now. best thing to do is leave machine on, this way settings stay for the most part the same. Each morning when you take machine out of standby mode, do an execute adjust operation from the adjustment menu, select all 4 items and return out of the menu, machine will totally calibrate. by doing this, the machine will not change anything in a middle of a job, will run longer periods without saying adjusting please wait. last thing, if you want into the real adjustment menus, hit utility, stop 00, stop 01. do not do anything unless you know what you are doing, but if u change a drum, you will need to initiate it here in this menu. if anyone changes a drum, make sure to remove the red screw in each end.
    any questions or info needed, please ask. I have the complete field service manual and parts listing for the 6500.
    one machine has over 2 million clicks and the other is at 1.8 million
    we also have a 1050 and this machine is an animal, no major problems, and it just keeps clicking away. 2.5 millions click on this bad boy.
    dave
    Great to hear from someone that has gone to their doing their own maintenance. I have a KM500 and have wanted to go to a 6500 but want to look at doing our own PM's and our own toner. We are trying to come up with what we think will be an average cost for the toner for a 11 x 17 on average with 80% coverage.
    Do you have any idea of what your costs are?
    I know toner and PM kits can be bought on e bay and I have seen other suppliers that sell toner .....but I am a little skeptical of being able to rely on a company with a good supply and price. Can you give me any ideas.

  2. #22
    Join Date
    Sep 2009
    Location
    Colchester,CT USA
    Posts
    13

    Quote Originally Posted by MissPrint View Post
    My company has a three year lease on Ikon's CPP 650 - which is two years too many, as this machine is constantly being serviced. The first year we did not experience very many problems, but since then we have had a service tech come out to service the printer nearly every week.

    We print on 20 lb copier paper as well as 100 lb glossy stock. Typically it is the copier paper that jams - and by jams I mean either the paper really does jam or it just doesn't pass through for some reason.

    The tech's are always finding screws that have come loose and say most of our jams are because the printer is dirty - well then clean it! Luckily we have a contract with Ikon for supplies and service, but when the printer is down for a day or two, production is decreased and we're playing catch-up. On the flip side when the machine does work, the color quality is great.

    In the end I would absolutely not recommend the CPP 650 to anyone who needs a dependable printer.
    I also have an Ikon CPP 650 that is a piece of crap since the day they plugged it in.Did you know there was a recall on the drum units, blade flipping. Ikon knew and sold it anyway.We are two years into a four years lease and they refuse to replace it.Can you say FRAUD.Let me know how it turned out.

  3. #23
    Join Date
    Sep 2009
    Location
    Colchester,CT USA
    Posts
    13

    Quote Originally Posted by sellin_print View Post
    Has anyone here ever heard of somebody being successful at breaking a lease with IKON ??? I am paying almost $1400 per month for my CPP500 that is sitting right now UNPLUGGED and completely worthless to me. I've got about 12 more months of this. And, we picked up our Xerox 260, out of necessity since we couldn't print anything with our piece of crap Ikon supported machine. Now though, we have so much better click rates on the Xerox that if we were to print something on the CPP500, we would be LOSING even more money !
    We got stuck with an Ikon CPP 650.They sold us this printer knowing there was a major recall on the drum units, blade flipping.It took ten months to redesign and ship the parts from Japan.They would not replace it or credit us.We are are close to closing our doors.So good luck with breaking your lease.They ruined our credit.

  4. #24
    Join Date
    May 2010
    Location
    New Richmond, WI
    Posts
    1

    Can anyone tell me where/how I can get a service manual for a CPP 500?

  5. #25
    Join Date
    Jul 2010
    Location
    Alberta, Canada
    Posts
    1

    Is anyone running the Ikon CPP 500 able to scan-to-email function? My staff are unable to figure out how to get it to work (unfortunately an old boss bought this printer used off another business and its been a headache for us to try and figure out how to use it) and I talked to the IKON people but they said I would have to place a service call for $185 / hour!!! thats rediculous just to have this one thing function for us. Can anyone help?

  6. #26
    Join Date
    May 2009
    Location
    kansas
    Posts
    2

    Do you stil have the 6500s and if I may ask......where do you get your toner and parts?

  7. #27
    Join Date
    Jul 2009
    Location
    Hungary
    Posts
    9

    Compared to canon or xerox, konicaminolta products are cheeper (in my country)
    Océ CS 550, Océ VP 2070 PrémiaClass

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  9. #28
    Join Date
    May 2010
    Location
    Oregon and SW Washington, USA
    Posts
    3

    Go through the web interface (type the IP address into the browser) and set up the scan to email functions there. You will have to tell it your smtp server address and then add some addresses to the address book. I don't know the admin password on the CPP500, but if it is a fiery controller the username is Administrator and the password is Fiery.1

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