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Results 1 to 9 of 9
  1. #1
    Join Date
    Dec 2016
    Location
    kenya
    Posts
    9

    hp indigo 3050 'image memory low'

    we recently bought an upgraded 3000 upgraded to 3050 and was installed by a certified technician. as we were installing the software we have experienced problems . the press cannot initiate since there is an error:

    "image memory low" image memory full, delete Jobs to free space
    you have exceeded authorized RAID Memory 0MB

    we have done factory reset, formatted the disk and still have the same problem. is there help? am in Kenya
    Last edited by omamo; 01-01-2017 at 05:55 AM.

  2. #2
    Join Date
    Dec 2016
    Location
    kenya
    Posts
    9

    any help with this, anyone?

  3. #3
    Join Date
    Dec 2016
    Location
    kenya
    Posts
    9

    error message.

    Am getting this error message on start up of the hp indigo 3050
    IMAGING.EXE received an illegal message ID ;MSG_START_LOAD_JOB
    IMAGING.EXE failed to receive a message in queue MSG_LOAD_JOB 0.

    Any help..Thanks

  4. #4
    Join Date
    Feb 2008
    Location
    CT
    Posts
    346

    Are you running the old Windows XP software or newer Windows 7?

  5. #5
    Join Date
    Dec 2016
    Location
    kenya
    Posts
    9

    Quote Originally Posted by FFR428 View Post
    Are you running the old Windows XP software or newer Windows 7?
    Running on XP That came with the press

  6. #6
    Join Date
    Feb 2008
    Location
    CT
    Posts
    346

    That could be part of the problem. XP is no longer used or supported by HP. We did the Win 7 upgrade. Was free through HP. They send you a kit (new ram and flash drives) and help via remote access support if needed. Takes 6-8 hours to complete. We had many of the same issues and the 7 upgrade fixed them. Jobs would not load and multiple memory and other software/press errors. This "should" have been done by the place you bought your machines from. Whoever you bought the press from should have done this for you.

  7. #7
    Join Date
    Dec 2016
    Location
    kenya
    Posts
    9

    I have managed to deal with the IMAGING and Job errors. Now still receiving fatal error on my machine as per attached photos. There seems to be a connection am missing. Any help
    Attached Thumbnails Attached Thumbnails hp indigo 3050 'image memory low'-img-20170101-wa0010.jpg   hp indigo 3050 'image memory low'-img-20170101-wa0008.jpg   hp indigo 3050 'image memory low'-img-20170101-wa0014.jpg  

  8. #8
    Join Date
    May 2012
    Location
    UK / Poland
    Posts
    17

    Make sure you have the right set up in press config.
    Try ECN / ECN pro
    ESB / ESB pro
    This wrong set up also provides fatal errors

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  10. #9
    Join Date
    Dec 2016
    Location
    kenya
    Posts
    9

    thaks. seems the error was networked related. sorted it out.

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