SM-74 T in the panel

Discussion in 'Heidelberg Printing Presses' started by UNIVERSALCR, Nov 20, 2009.

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  1. UNIVERSALCR

    UNIVERSALCR Member

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    HI,

    My name is Martin, and I`m from Costa rica,

    First I want to apologize for my english, is not good at all :eek:

    Here is the question...

    I work for a printing compani Universa S.A. and we have a very serius problem with our Speed Master 74, 5 colors.

    Sudenly the machine stop working, and a T in a circle appears in the control panel.

    We think than is an electrical problem becouse the pour or high level of electricity.

    Please, we don`t know what else to do, here in Costa Rica nobody could help us.

    Thanks, and again sorry for my writing.

    PURA VIDA.
     
  2. exheidmech

    exheidmech Senior Member

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    T inside a circle means that you have a dynamic error on the press. There is a list a mile long of possible dynamic errors. What you would need to do is go into service wrench screen and go into the dynamic error screen, it will blink a alpha numeric code. If you give me the code and the page you are on maybe I can help. Also, what makes you think the incoming power is not correct? It is possible that it can cause a dynamic error. Check to make sure your incomming legs are all equal phase to ground. Incomming power is probably 480 or 230 volts. Phase to ground will be around half of that and they should be equal. If this is not correct it may be a problem to.
     
  3. UNIVERSALCR

    UNIVERSALCR Member

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    Thanks for your help here are the codes that we have:


    T= 0

    S-DYN HAK FFFD

    T= -1

    S-DYN HAK FBD5

    T= -2

    A-FEU1 FEFE
    S-DYN HAK FFD5

    T= -3

    S-DYN HAK FFD5


    If you can help us, you will have friends forever here en Costa Rica, Thanks.
     
  4. najerry

    najerry Member

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    Also sometimes just killing the power and turning it back on has solved that problem for us, I know its not a fancy answer but it has worked in the past for us.
     
  5. UNIVERSALCR

    UNIVERSALCR Member

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    Thanks, for the answer, Yes sometimes it works, actually it works for us sometimes, but the "T" still coming out, we don`t know what to do and we are having a lot of troubles with our custumers.
     
  6. exheidmech

    exheidmech Senior Member

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    First thing I would try is unplug and replug in all your HAK boards. Make sure power is off. HAKs I believe are second row up from the bottom on your press. Just make sure they are all plugged in correctly. Next try to swap the boards, just in case there is a problem with a board. You can have anywhere from 2-5 boards on your press. If you have two simply swap them. If you have more than two, take one out on the end, move the rest down one, and reinstall the one on the opposite end. If this doesnt work the code you provided I think has something to do with your main brake. When you push the inch or run button the first time does the press move at all? Everytime you press in inch or run button the press will test the brake at 80% power. This is done while the press is beeping before you press the inch/run button the second time. If the press moves more than .6 degrees it will give you a DYN error.
     
  7. exheidmech

    exheidmech Senior Member

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    Also, what is the software version of your machine. Software version can be found in service display. Press the icon that looks like a computer chip. It should say software version or RGP version.
     
  8. UNIVERSALCR

    UNIVERSALCR Member

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    Still with problems,

    Hi again:

    First let me tell you all the things that we have done this months ago.

    - We bought two things from the USA: the main switch and the main brake, also work the ground conection, etc.

    The Speed Master works well for a couple of weeks, and now whe have the "T" again:

    the codes now are:

    S-DYN HAK FFDS
    S-DYN HAK FFFD
    S-DYN HAK FBDD
    S-HAK SM1 BFFF
    S-DYN HAK F8DS

    We have a lot of trouble for this problem, we don`t know what to do. Nobody in Costa Rica can hel us. We are about to bring a Colombian mechanic who said that can fix the Spee.

    Any help fron you will be so valious for us.

    Thanks.
     
  9. exheidmech

    exheidmech Senior Member

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    Is your press CPTronic or CP2000?
     
  10. UNIVERSALCR

    UNIVERSALCR Member

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    Is a CPTRONIC

    thanks
     
  11. UNIVERSALCR

    UNIVERSALCR Member

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    Hi,

    Any idea :confused:

    Thanks,
     
  12. UNIVERSALCR

    UNIVERSALCR Member

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  13. Olle

    Olle Member

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    In your first post you said, that your electricity is not OK. If the problem comes from that, nobody will not be able to help you, because you will get all the time different errors. You have to start about that. Maybe you can somehow improve your electricity quality.
     
  14. exheidmech

    exheidmech Senior Member

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    It could be a bad power supply in your cabinet. Try swapping around your LTK boards and see if the issue still comes up. This one is kind of tough to troubleshoot on here, you might actually have to have a tech come out.
     
  15. UNIVERSALCR

    UNIVERSALCR Member

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    Yes is a big problem, in our company a small busines company, we only have this machine and have this machine broke down is hard for us. We are loosing about $15000 dolars for day and we don`t know what can we do.

    The colombian mechanic has a trouble to come here, for a Visa issue. The locan servise company for Heidenber (somerus) said that they can`t help with the problem.

    Someone of you know somebody who would come to Costa Rica and help us with the SM74?. He has to be a good mechanic and with a lot of expirence. Maybe in USA, is a company than give us support for our Speed Master. Tickets, food, and host will be pay for us.

    We are a serius company check our web site:

    http://www.universalcr.com/

    Let me know if you know someone that can help us, company or mechanic.

    Thanks,
     
  16. exheidmech

    exheidmech Senior Member

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    I dont know of a good independant electrician but you might try calling Heidelberg USA see if they will send someone down. It might cost a bit more but at least you know it will be fixed correctly and have a warranty also.
     
  17. UNIVERSALCR

    UNIVERSALCR Member

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    Well first of all thanks for your support, We try to send a email a few weeks ago to Heidelber USA but it looks like Sommerus, is the only company who can help us here in costa rica.

    So we don`t know what to do, is very frustating.

    Again thanks for your help, and for take the time to try to help us.

    If come to Costa Rica any time you will have friends to visit.
    :)
     
  18. print101

    print101 Senior Member

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    Correct me if Iam wrong, but isnt a T in a circle symbolize loss of air pressure. Maybe you are having trouble with the machines air supply.
     

  19. exheidmech

    exheidmech Senior Member

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    That is one of the many things it can be.
     

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